Returns & Exchanges

At Dragonfly, we want to ensure your gear helps you reach peak performance. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the equipment is unused and in its original condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it securely to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned gear, we will process your refund or ship your exchange item within 5-7 business days.